PORTLAND SPECIALTY BAKING TERMS OF USE

Last Updated: August 5, 2024

These Terms of Use, together with our Privacy Policy, and any other legal notices, terms, and policies expressly incorporated herein (collectively, “Terms of Use”) are a binding agreement between you and Portland Specialty Baking (“PSB,” “we,” or “us”). These Terms of Use govern your access to and use of www.pdxbaking.com, including any content, functionality, and services offered on or through www.pdxbaking.com (our “Website”).

Please read these Terms of Use carefully before you start to use our Website. By using our Website or by clicking to accept or agree to the Terms of Use when this option is made available to you, you accept and agree to be bound and abide by these Terms of Use. If you do not want to agree to these Terms of Use or the Privacy Policy, you must not access or use our Website.

Our Website is offered and available to users 18 years of age or older and reside in the United States. By using our Website, you represent and warrant that you meet all of the foregoing eligibility requirements. If you do not meet all of these requirements, you must not access or use our Website.

Changes to the Terms of Use

We may revise and update these Terms of Use from time to time in our sole discretion. All changes are effective immediately when we post them and apply to all access to and use of our Website thereafter. Your continued use of our Website following the posting of revised Terms of Use means that you accept and agree to the changes. You are expected to check this page frequently, so you are aware of any changes, as they are binding on you.

Accessing our Website and Account Security

We reserve the right to withdraw or amend our Website, and any service, product, or material we provide on our Website, in our sole discretion without notice. We will not be liable if for any reason all or any part of our Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts of our Website, or the entirety of our Website.

You agree that all information you provide on our Website is governed by our Privacy Policy, and you consent to all actions we take with respect to your information consistent with our Privacy Policy.

Intellectual Property Rights

Our Website and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by PSB, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

You shall not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Website, except as follows:

If you print, copy, modify, download, or otherwise use or provide any other person with access to any part of our Website in breach of the Terms of Use, your right to use our Website will cease immYour computer may temporarily store copies of such materials in RAM incidental to your accessing and viewing those materials.

You may store files that are automatically cached by your Web browser for display enhancement purposes.

You may print or download one copy of a reasonable number of pages of our Website for your own personal, non-commercial use and not for further reproduction, publication, or distribution. If we provide social media features, you may take such actions as are enabled.ediately and you must, at our option, return or destroy any copies of the materials you have made. No right, title, or interest in or to our Website or any content on our Website is transferred to you, and all rights not expressly granted are reserved by PSB. Any use of our Website not expressly permitted by these Terms of Use is a breach of these Terms of Use and may violate copyright, trademark, and other laws.

This Policy describes the types of information we may collect from you or that you may provide when you:

• Interact with the website at www.pdxbaking.com (our “Website”)
• Email, text, call, or otherwise communicate with us (your “Communications”).

Our Website, together with the content, products, and services we provide, are collectively referred to herein as our “Services”. This Policy does not cover information collected by third parties. For example, if you click on a link on our Website that takes you to another site (such as in a blog post or press release), any data collected on that third-party site is not covered by this Policy unless explicitly mentioned. The information we collect is governed by this Policy, while the information collected by the third party is subject to their privacy practices. Privacy choices you make on a third-party site or platform will not apply to our use of the information we have collected. We are not responsible for third parties’ privacy practices and encourage you to be aware when you leave our Website and to read the privacy policies of other sites that may collect your information. We may provide additional privacy notices specific to certain practices or regions. Those terms are to be read in conjunction with this Policy. This Policy may change from time to time (see Changes to Our Privacy Policy). Your continued interaction with our Services after we make changes is deemed to be acceptance of those changes, so please check this Policy periodically for updates.

This Policy does not cover information collected by third parties. For example, if you click on a link on our Website that takes you to another site (such as in a blog post or press release), any data collected on that third-party site is not covered by this Policy unless explicitly mentioned. The information we collect is governed by this Policy, while the information collected by the third party is subject to their privacy practices. Privacy choices you make on a third-party site or platform will not apply to our use of the information we have collected. We are not responsible for third parties’ privacy practices and encourage you to be aware when you leave our Website and to read the privacy policies of other sites that may collect your information.

We may provide additional privacy notices specific to certain practices or regions. Those terms are to be read in conjunction with this Policy. This Policy may change from time to time (see Changes to Our Privacy Policy). Your continued interaction with our Services after we make changes is deemed to be acceptance of those changes, so please check this Policy periodically for updates.

Children Under the Age of 18

Our Website is not intended for children. No one under 18 is permitted to provide any information on our Website. We do not knowingly collect information from children. If you are under 18, do not use our Website or provide any information to us. This includes registering, using interactive features, or giving us your name, address, phone number, email, or username. If we discover that we have collected information from a child under 18, we will delete it. If you believe we might have personally identifiable information from or about a child under 18, please email us at terri.robinson@pdxbaking.com.

Types of Information We Collect

We collect two basic types of information:

• Information that identifies (whether directly or indirectly) a particular individual, such as your name, postal address, email address, and telephone number (“Personal Information”); and
• Information that does not directly or indirectly identify, and cannot reasonably be used to identify, an individual (“Anonymous Information”). When Anonymous Information is directly or indirectly associated with Personal Information, the resulting information is also treated as Personal Information.

We may use Personal Information and Anonymous Information to create a third type of information: information about groups or categories of individuals, which does not identify and cannot reasonably be used to identify an individual (“Aggregate Information”).
In particular, we collect the following categories of data:b

• Contact information you provide when you request information, take a survey, or otherwise contact us, such as your name, email address, telephone number, and address of residency.
• Information that does not directly or indirectly identify, and cannot reasonably be used to identify, an individual (“Anonymous Information”). When Anonymous Information is directly or indirectly associated with Personal Information, the resulting information is also treated as Personal Information.
• Approximate location information provided by a mobile or other device with one of our Website or associated with your IP address or other online or device identifier.
• Activity, usage, viewing, technical, and device data when you visit our Website or open emails we send. This includes the content you view, how often you use our Website, your browser or device type, your search queries, your device’s unique identifier, and an IP address. We may obtain this information from a third party, such as a site or platform providers and analytics tools.
• Copies of your Communications, including form submissions and call logs

How We Collect Your Information

We may collect information from you in the following ways:

• Directly From You. We collect information you provide to us when you request or purchase products, services, or information from us, register with us, submit or post User Uploads, respond to surveys, call our customer service lines, or otherwise interact with us using one or more devices.
• Through Automatic Technologies. We may collect information through a variety of technologies, such as cookies, Flash cookies, pixels, tags, software development kits, application program interfaces, Web beacons, and analytics tools, including when you visit our Website, whether or not you are logged in or registered. Please see Automatic Technologies We Use for further information, and You Controls and Choices for how to disable cookies and otherwise make choices with respect to such data collection.
• From our Third-Party Service Providers. We acquire information from our contractors, service providers, and other third parties we use to support our business, such as our applicant management services provider who we use to facilitate and manage employment opportunities and applications. We may use this information to update or supplement information you have previously provided or that we collected automatically. Applicable law may require that you authorize the third party to share you information with us before we can acquire it. In each case, we are the controller of your information, and the third-party processes it solely for our specified purposes.

Automatic Technologies We Use

The technologies we may use to automatically collect your information when you interact with our Website include:

• Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting, you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.
• Click Tracking. Click tracking is an analytical feature that measures and reports where users click or tap on our Website. Every time you click on our Website, we may record the event and log your user session for future analysis. We use this information only to improve our Services. Click tracking only collects the IP address assigned to you on the date when you visit our Website, rather than your name or other identifying information.
• Analytics. We may collect analytics information from our web server and Google Analytics (see Third-Party Tools We Use). This includes information such as how many users visit our Website, what pages they visit when they do so, what other sites were visited prior to coming to our Website, and IP addresses. We use the information we get from analytics tools only to improve our Services, and do not combine the information collected with Personal Information.

Third-Party Tools We Use

We may use the following third-party tools and services in connection with our Website:

• Google Analytics. Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit our Website. The cookie cannot be used by anyone but Google. We do not control Google’s tracking technologies or how Google may use them. Google’s ability to use and share information collected by Google Analytics about your visits to our Website is restricted by Google Analytics’ Terms of Use and Google’s Privacy Policy. If you have any questions about how Google Analytics uses your information, please contact Google directly. For more information on how to opt-out of Google Analytics, see Your Choices and Controls.

How We Use Your Information

Consistent with applicable law and choices and controls that may be available to you, we may use information collected from you, or from devices associated with you to:

• Present out Website and their contents to you.
• Provide you with the experiences, products, and services you request, view, engage with, or purchase, including to facilitate payment transactions, process orders, and provide customer support.
• Communicate with you about your account or transactions with us and send you information or request feedback about features on our Services and changes to our policies.
• Send you offers and promotions for our Services.
• Administer contests, sweepstakes, promotions, and surveys, and comply with legal requirements related to these activities.
• Personalize your content and experiences, including by recognizing you when you return to our Website and storing information about your preferences.
• Operate, understand, optimize, develop, or improve our Services and operations, including by using survey research and analytics tools.
• Exercise or defend the legal rights of PSB and its employees, customers, contractors, and agents.
• Maintain the safety, security, and integrity of our Website, applications, databases, and other technology assets.
• Detect, investigate, and prevent activities that may violate our policies, pose safety issues, or be fraudulent or illegal.
• Manage your consents and preferences regarding your personal information.
• Notify you of product recalls or safety issues.
• Fulfill the purpose for which you provided the information, or any other purpose described at the time of collection, or for another purpose with your consent.

How We Share Your Information

We will not share your Personal Information with a third party except in limited circumstances, including:

• When we work with service providers performing services on our behalf; however, these companies are prohibited from using your Personal Information for purposes other than those requested by us or required by law. This includes sharing your:
• Contact information with our email marketing services provider to manage newsletter sign-ups and communications, and with our web hosting providers to ensure the proper functioning of our Website.
• Approximate location information with our form submission management service, email marketing services provider, and analytics companies to personalize user experiences, optimize marketing efforts, and analyze trends to improve our Services.
• Activity, usage, viewing, technical, and device data with our analytics companies and email marketing services provider to understand how you interact with our emails and Website, and with our web hosting provider to ensure the proper functioning of our Website.

When we share your Personal Information with third parties in connection with the sale of a business, to enforce our Terms of Use, to ensure the safety and security of our users, customers, employees, or other third parties, to protect our rights and property and the rights and property of our users, customers, employees, or other third parties, to comply with legal process, or in other cases if we believe in good faith that disclosure is required by law.
Please note that, except as otherwise stated above, once we share your Personal Information with another company in the above circumstances, the information received by the other company is controlled by that company and becomes subject to its privacy practices.

Your Controls and Choices

In accordance with applicable law, your controls and choices may include:

• Correcting, updating, or deleting your customer account. We may not accommodate a request if we believe the request would violate any law or legal requirement or cause the information to be incorrect.
• Choosing or changing your choices for subscriptions, newsletters, emails, alerts, or other notifications.
• Setting your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of our Website may then be inaccessible or not function properly.
• Setting your browser to transmit “Do Not Track” signals. However, since uniform standards for “Do Not Track” signals have not been adopted, our Website do not process or respond to such signals.
• Choosing whether to receive from us offers and promotions for our Services we think may be of interest to you.
• Requesting access to the Personal Information we hold about you and that we amend or delete it.
• Opting out of Google Analytics by following Google’s instructions at https://tools.google.com/dlpage/gaoptout.
• Controlling targeted advertising from many ad networks and partners, data exchanges, and marketing analytics and digital advertising and marketing service providers (by visiting the Digital Advertising Alliance or the Network Advertising Initiative.

You may exercise these controls and choices in various ways, including as outlined above, by email us at terri.robinson@pdxbaking.com, or by following instructions provided in communications sent to you. We may not accommodate a request if we believe the request would violate any law or legal requirement or cause the information to be incorrect.

Please be aware that if you do not allow us to collect Personal Information from you, we may not be able to deliver certain Services you, and some of our Services may not be able to take account of your interests and preferences. If you have questions about the specific Personal Information about you that we process or retain, and your rights regarding that Personal Information, please contact us at terri.robinson@pdxbaking.com.

Data Security, Integrity, and Retention

The security, integrity, and confidentiality of your information are very important to us. We have implemented technical, administrative, and physical security measures that are designed to protect your information from unauthorized access, disclosure, use, and modification. We regularly review our security procedures to consider appropriate new technology and methods. Please be aware that, despite our best efforts, no security measures are perfect or impenetrable. We retain your Personal Information for the length of time needed to fulfill the purposes outlined in this Policy unless a longer retention period is required or permitted by law.

Your State Privacy Rights

If applicable, state consumer privacy laws may provide their residents with additional rights regarding our use of their Personal Information. Please know that we do not currently trigger the applicability thresholds of current state-specific consumer privacy laws. We do not sell your Personal Information, nor do we process it for targeted advertising or profiling. If you think a state-specific right applies, please send your rights request to terri.robinson@pdxbaking.com.

Changes to this Policy

From time to time, we may change this Policy to accommodate new technologies, industry practices, legal/regulatory requirements, or for other purposes. We will provide notice to you if these changes are material and, where required by applicable law, we will obtain your consent. Notice may be by email to you at the last email address you provided us, by posting notice of such changes on our Website or by other means, consistent with applicable law.

Comments and Questions

If you have a comment or question about this Policy, please email us at terri.robinson@pdxbaking.com

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